This Privacy Policy explains how R&K Flowers collects, uses, and protects your information.
1) Information We Collect
- Order details: items purchased, delivery date, message card text.
- Customer details: your name, email, phone number, billing info (as needed).
- Recipient details: recipient name, address, phone number, delivery notes.
- Site data: basic analytics (pages viewed, device type) to improve performance.
2) How We Use Your Information
- Process payments and fulfill orders.
- Contact you about your order (delivery questions, confirmations, issues).
- Provide customer support and resolve disputes.
- Improve site experience, layout, and product selection.
3) Sharing Your Information
We only share information when necessary to fulfill your order or comply with the law.
- Delivery partners: recipient address/phone to complete delivery.
- Payment providers: to securely process transactions.
- Legal requirements: if required by applicable law or court order.
4) Cookies
Cookies may be used to remember cart items and improve browsing. You can disable cookies in your browser settings, but some features may not work correctly.
5) Data Security
We take reasonable measures to protect your information. However, no online service can guarantee 100% security.
6) Your Choices
- Request access, correction, or deletion of your data (where applicable).
- Opt out of promotional messages (if you receive them).
Last updated: January 2026